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Lau Exceeds Customer Expectations
Sep 24, 2007
 Lau always intends to exceed customers’ expectations. We want to
provide unmatched service along with the highest quality products. This
leads to our goal: total customer satisfaction.
This is a letter from one of our fine customers received September 5,
2007:
Hello to the Lau Corporation,
It's been fifty one years since my family bought their Lau "Super Twenty"
fan. It has cooled 4 generations of the Wozniak family and is still
working as quietly and efficiently as it did when we bought it in 1956.
Attached are photos of the fan taken on September 5, 2007 along with the
original literature. The fan had a guarantee of 5 years - it could have
easily been 50 years. We have used this fan every year since 1956.
We oil the motor about once every 5 years. You should be proud of the
quality you have put into your products. We certainly are amazed that, just like
the energizer bunny, this fan just keeps on working.
Sincerely,
Tom & Kathy Wozniak Livonia, Michigan
Our products are designed not only to do their job, but to do it for a long
time. Lau builds their products to last. No short cuts. Just
satisfied customers.
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